Effective as of April 11, 2019
Thanks for choosing Cerakote!
At Cerakote, we want to give you the best possible experience to ensure that you enjoy our service today, tomorrow, and in the future. To do this we need to understand your browsing habits, so we can deliver an exceptional and personalized service specifically for you. That said, your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data - as well as outline the controls and choices you have around when and how you choose to share your personal data.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Unless otherwise stated, Cerakote and/or it's licensors own the intellectual property rights for all material on Cerakote. All intellectual property rights are reserved. You may view and/or print pages from https://www.cerakote.com for your own personal use subject to restrictions set in these terms and conditions.You must not:
Redistribute content from Cerakote (unless content is specifically made for redistribution).
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b) the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Cerakote; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to firstname.lastname@example.org. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our website as follows:
No use of Cerakote's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our website.
We reserve the right at any time and in its sole discretion to request that you remove all links or any link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.
If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Cerakote is committed to providing the highest quality coatings available. From raw material procurement to manufacturing and packaging, every step is tested and certified against some of the highest industry standards including ASTM and MIL Spec. Lot samples of raw materials and finished goods are retained for further testing and certification if necessary. Cerakote Quality Assurance Program complies with ISO 9000 standards.
Cerakote Fast Pass service puts you at the head of the line. We will produce your order and ship your product Next Day Air to ensure that you have the Cerakote you need the next business day (excluding weekends and holidays). Fast Pass service is available until 10:30 am Pacific Time each business day. A $75 Fast Pass Fee will be added for each order. Overnight shipping also applies. Service is not available if a color is out of stock or any one item exceeds 5 total gallons. Hazmat rules apply, see Shipping Policy for more information. All Fast Pass orders for AK/HI/PR and international destinations will ship as outlined in the Fast Pass service policy however, the delivery is based on the carrier's service.
Cerakote (NIC Industries, INC.) does not warranty the use or application of the materials it manufactures or supplies. Our only obligation shall be to replace any defective materials supplied by us or refund the original purchase price of the product after we have determined it to be defective. We assume no liability for damages of any kind and the user accepts the product "as is" and without any warranties, expressed or implied. The suitability of the product or intended use shall be the sole responsibility of the user. All information provided is believed to be correct, to the best of our knowledge and testing. We recommend that you make adequate tests in your laboratory or plant to determine if this product meets your requirements.
https://www.cerakote.com is PCI DSS Compliant. Cerakote utilizes a Payment Card Industry Data Security Standard compliant host to ensure we offer the most secure credit card processing available.
IMPORTANT: Due to the DOT regulations, we are unable to accept any returns on C, MC, V or P-Series coatings.
Returns must transpire within thirty (30) days from the invoice date. Return shipping and charges are the responsibility of the customer. A restocking fee of 20% of the original materials cost will be incurred. Before refusing or returning any product, please call customer service (866) 774-7628 and make prior arrangements. An authorization number must be issued in order to receive any form of compensation for the return.
We have made every effort to display as accurately as possible the colors of our products that appear on the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The information we collect:
On some pages, you can submit information about other people. For example, if you order product online and want it sent to another business, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website may be used to inform you of new products and services from time to time.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cerakote does not use or distribute your information with 3rd parties outside of our and website and social networks. Your submitted information and media are used to showcase our products on real world applications. By ensuring that the proper Cerakote color(s) and keyword(s) are selected, guests will have the ability to become inspired, shop, and easily find a Certified Cerakote Applicator nearby. Cerakote (NIC Industries, INC.) reserves the right to use, edit or modify any picture or text that is submitted, and we ask that your submissions adhere to the following guidelines.
All submissions are human reviewed, and we do not approve all submissions. To ensure that your submission is approved, please take a few minutes to browse our gallery to use as a baseline reference before submitting your media.
This Policy sets out the essential details relating to your personal data relationship with Cerakote. The Policy applies to all Cerakote services and any associated services (referred to as the "Cerakote Service"). The terms governing your use of the Cerakote Service are defined in our Terms and Conditions of Use (the "Terms and Conditions").
From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any change to the way we collect or process your personal data we will provide you with more information and additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.
The aim of this Policy is to:
We hope this helps you to understand our privacy commitments to you. For further clarification of the terms used in this Policy please use the information, found below, on how to contact us. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the Cerakote Service.
We collect your personal data in the following ways:
We use anonymized and aggregated information for purposes that include testing our IT systems, research, data analysis, creating marketing and promotion models, improving the Cerakote Service, and developing new features and functionality within the Cerakote Service.
We have set out in the tables below the categories of personal data we collect and use about you:
|Categories of personal data||Description of category|
|Account Registration Data||This is the personal data that is provided by you or collected by us to enable you to sign up for and
use the Cerakote Service. This includes your phone, email, address, postal code, and country.
Some of the personal data we will ask you to provide is required to create your account. You also have the option to provide us with some additional personal data to make your account more personalized.
The exact personal data we will collect depends on the type of Cerakote Service you sign up for and whether or not you use a Third Party Service (as defined in the Terms and Conditions of Use, such as Facebook) to sign up and use the Cerakote Service. If you use a Third Party Service to create an account, we will receive personal data via that Third Party Service but only when you have consented to that Third Party Service sharing your personal data with us.
|Categories of personal data||Description of category|
|Cerakote Service Usage Data||This is the personal data that is collected about you when you are using the Cerakote Service - this may
|Categories of personal data||Description of category|
|Payment Data||We may collect such personal data when you make purchases through the Cerakote Service. The exact
personal data collected will vary depending on the payment method but will include information such as:
|Contests, Surveys and Sweepstakes Data||This personal data is used to allow you to sign up and participate in these types of promotions. The exact personal data collected will vary depending on the promotion.|
This personal data is used to enable Cerakote and our partners / service providers to send you marketing
When you use or interact with the Cerakote Service, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data (identified in Section 4, What personal data do we collect from you?) used for these purposes:
|Description of why Cerakote processes your personal data ('processing purpose')||Legal Basis for the processing purpose||Categories of personal data used by Cerakote for the processing purpose|
|To provide, personalize, and improve your experience with the Cerakote Service and other services and products provided by Cerakote, for example by providing customized, personalized, or localized content, recommendations, features, and advertising on or outside of the Cerakote Service (including for third party products and services).||
|To understand how you access and use the Cerakote Service to ensure technical functionality of the Cerakote Service, develop new products and services, and analyze your use of the Cerakote Service, including your interaction with applications, advertising, products, and services that are made available, linked to, or offered through the Cerakote Service.||
|To communicate with you for Cerakote Service-related purposes.||
|To process your payment to prevent or detect fraud including fraudulent payments and fraudulent use of the Cerakote Service.||
|To communicate with you, either directly or through one of our partners, for:
|To provide you with features, information, advertising, or other content which is based on your specific location.||
We have set out the categories of recipients of the personal data collected or generated through your use of the Cerakote Service.
The following personal data will ONLY be publicly available on the Cerakote Service if you upload any gallery projects and/or are an approved applicator: your business name, profile picture, address, phone, website, and any connected social media profile links.
|Categories of Recipients||Reason for sharing|
|Third Party Applications you connect to your Cerakote Account||If you connect your Cerakote account to a Third Party Application, such as, for example, social media, Cerakote may share your Service Usage Data so you can connect to your Cerakote account.|
|Third Party Applications you use to log into Cerakote||
If you log into a Third Party Application using your Cerakote account credentials, then that Third Party
Application may have access to certain Service Usage Data such as your saved content and activity.
You will receive a notification before connecting to the Third Party Application to let you know what personal data will be shared / accessible to that Third Party Application.
|Support and Knowledgebase Community||When you register for a Cerakote Support Account on the Cerakote Support Community, we will ask you to create a specific Cerakote Support Community username. This will be publicly displayed to anyone who accesses the Cerakote Support Community along with any questions or comments you post.|
|Categories of Recipients||Reason for sharing|
|Service Providers and Others||We use technical service providers which may operate the technical infrastructure that we need to
provide the Cerakote Service, in particular providers which host, store, manage, and maintain the Cerakote
content and the data we process.
We use technical service providers to help us communicate with you, as described in this section.
We use marketing and advertising partners to show you more tailored content, or to help us understand your use of the Cerakote Service, to provide you with a better service. We also may share personal data with certain marketing and advertising partners to send you promotional communications about Cerakote.
|Cerakote Partners||If you access the Cerakote Service through an offer that you received or purchased from a third party
such as your mobile network operator, we share personal data with that third party about your use of the
such as whether and to what extent you have used the offer, activated a Cerakote account, or actively used
the Cerakote Service.
Depending on how you sign up for the Cerakote Service (e.g. through a third party service or a mobile provider), we share your Cerakote username or other Account Registration Data as necessary to enable your account.
|Other Cerakote Group Companies||We will share your personal data with other Cerakote Group companies to carry out our daily business operations and to enable us to maintain and provide the Cerakote Service to you.|
|Law Enforcement and Data Protection Authorities||We will share your personal data when we in good faith believe it is necessary for us to do so to comply
with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant,
a court order, or a subpoena.
We also will also share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party's legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.
We keep your personal data only as long as necessary to provide you with the Cerakote Service and for legitimate and essential business purposes, such as maintaining the performance of the Cerakote Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the Cerakote Service. For example, order history, and account information.
If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, including situations such as the following:
We are committed to protecting our users' personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymization, encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems.
Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used the Cerakote Service.
Should you have other questions or concerns about these policies, please call us at 866-774-7628 or send us an email at info@Cerakote.com.Cerakote is located at: